Currency

All prices are in Australian dollars.

Shipping

The online shop is currently set up to accept orders within Australia only due to COVID-19 and high international shipping costs. If you are interested in placing an order to be sent outside of Australia, please email ascendioapothecary {@} yahoo.com and indicate which items you wish to order, the postal address including post or zipcode, city, state and country. I will endeavour to find the best shipping rate and will reply to you by return email.

Shipping within Australia is sent by Parcel Post.

Orders are made to order and will ship between 3-4 days after an order is placed.

Lost, stolen, damaged or damaged in transit packages are not the responsibility of the Apothecary. Please contact Australia Post.

Free Shipping

Orders over $150 may use ASCENDIOOVER150 at checkout to claim free shipping. This is not a retrospective offer. The code must be entered upon checkout to apply.

Returns

Due to the personal use nature of the Apothecary's products and hygiene reasons, returns are not accepted.

Please patch test products when using a blend on your skin. Please note that spell oils are not for use on your skin. Rollerball and anointing oils have been diluted for use on skin, but not necessarily your face. See individual product notes on each listing.

If you think that a product is defective, please contact me via email.

Due to the Australian climate, orders including balms are shipped Express Post as products such as this may become affected by heat and transit delays.

Balms and melts will firm up once placed in the fridge.

Custom orders

Please email for custom orders. Custom orders must be paid in full before work commences.

Custom orders may not be available during peak gift times so please plan in advance of the holidays.

Personal Responsibility 

Product statements have not been validated by the TGA. 

Descriptions and information are for informational purposes only and are not intended to diagnose, cure, treat, or prevent any disease or illness.

All magic and spell products are sold as a curio only and no claims are made on their medical efficacy as I am not a medical practitioner. Consult a trusted medical practitioner and seek qualified healthcare advice if you have any concerns or questions about using the products.

It is up to you to do your research on the product ingredients, essential oils and any sensitivities you may have.

The Apothecary is not responsible for your use or misuse of its products.

I do not recommend use of my products if you have a medical condition, high blood pressure or if you are pregnant. Products containing essential oils are not suitable for young children or the elderly. 

Packaging

All oil potions, mists and some balms are packaged in coloured glass bottles with plastic or metal caps.

30ml balms are packaged in reusable tins. 

Bath soaks are packaged in resealable pouches or refillable PET jars. Bath soaks come with a reusable muslin bag. Orders of two or more soaks will include a wooden scoop (until stock lasts).

Samples are packaged in reusable travel sized plastic containers.

Packaging materials

I use tissue paper, organza bags, washi and occasional plastic tape. I recycle bubblewrap and mailing box filler materials where possible.